Nintendo will fix your Joy-Cons for Free

Reporting after the previous article, Nintendo will fix Joy-Cons sent for repairs for free! Also, if you have paid previously for any repairs from the company, Nintendo’s memo on their website stated that you will be refunded. Some people have reported paying $40 for repairs on ResetEra (Gaming Forum).

A memo received from Vice has reported that Nintendo Representatives have been informed to tell users that Joy-Con repairs are free of charge. No proof of purchase is needed.

“Customers will no longer be requested to provide proof of purchase for Joy-Con repairs,” the internal customer service details say. “Additionally it is not necessary to confirm warranty status. If a customer requests a refund for a previously paid Joy-Con repair […] confirm the prior repair and then issue a refund.”

Perhaps Nintendo will change their manufacturers or obtain different materials for their Joy-Con manufacturing in the near future. Now that Nintendo is no longer charging, feel free to send over your Joy-Cons but be warned as it may take several weeks for its returns.

This is fairly common for most companies not to acknowledge that their hardware has faults. It took years for Xbox to respond regarding the Red Ring of Death.

Below are examples of the controller drift.

 

 

Author: blitzen34

Hello, my name is Benjamin Le. I am an avid gamer whose passion resides in Marketing for the Video Game Industry. This site is for people to read about gaming news and how the industry works. Please feel free to reach out to me at lebenjaminj@gmail.com for any questions.

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